Privacy Policy

1. Introduction

Oz Lottery Rewards ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone, address)
• Date of birth and age verification information
• Payment and billing information
• Government-issued identification for verification purposes
• Gaming preferences and history

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our lottery services
• Processing transactions and payments
• Verifying your identity and age (18+ requirement)
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring platform security
• Communicating with you about your account and our services
• Improving our website and services
• Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With regulatory authorities as required by Australian gambling laws
• With payment processors and financial institutions
• With third-party service providers who assist in our operations
• In response to legal requests or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular backups and disaster recovery procedures

6. Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Provide personalized content and advertising
• Analyze website traffic and user behavior
• Ensure website security and prevent fraud

You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

Generally, we retain account information for 7 years after account closure, as required by Australian financial regulations.

9. International Transfers

Your information may be transferred to and processed in countries outside Australia. We ensure adequate protection through:

• Adequacy decisions by the Australian Government
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our website

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Regulatory Information

Oz Lottery Rewards is operated by Tattersalls Sweeps Pty Ltd and is licensed by the Australian Government Department. We are committed to responsible gambling and comply with all applicable Australian privacy and gambling laws.